International Shipping Information
In partnership with Global-e, we have simplified the international shopping experience for orders shipping to locations below:
- Australia
- Austria
- Belgium
- Bulgaria
- Canada
- Denmark
- Finland
- France
- Georgia
- Germany
- Hungary
- Ireland
- Italy
- Kazakhstan
- Lithuania
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Romania
- Serbia
- Spain
- Sweden
- Switzerland
- United Kingdom
Express Delivery Services
With Global-e we exclusively ship with a DHL Express delivery option. Express delivery typically delivers within approximately 5-7 business days (excluding weekends and public holidays) based on your location. For the most accurate estimation, please refer to the estimated delivery range provided at checkout for your shipping address.
Shipping estimates do not include any delays caused by customs, weather, incorrect address information, or other unforeseen circumstances.
Note: Orders with backpacks are hand assembled at our warehouse and may require additional processing time before orders containing these items ship, especially during sale promotions and US holidays.
Order Tracking
Tracking is emailed when the item(s) ship. You may track your package by entering your order details on the Global-e Tracking Page.
Shipping Services and Fees
For the majority of international countries, the total amount you pay includes all applicable customs, duties & taxes and we guarantee no additional charges on delivery. For orders to Canada, customers will see taxes displayed on a separate line at checkout. For orders to Serbia, customers will see duties and taxes displayed on a separate line at checkout. The exception countries are Kazakhstan and Georgia, where duties and taxes are collected from the customer upon delivery.
With Global-e we offer a DHL Express method of shipping only. In Canada, Germany, Spain and the United Kingdom, we offer free shipping over a defined spend threshold which will be shown in the global banner on the site.